TFP Automation & AI · WhatsApp

An AI agent for WhatsApp, connected to your operation.

Not a menu chatbot: it answers with your company's real information and knows when to hand the conversation to a person.

We build artificial intelligence agents for WhatsApp Business on Meta's official API. We make them to fit your operation, with what we learned building and using our own factory's agent.

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01What it can do

Concrete tasks, not a general promise

Answer and qualify inquiries

Available

Answers frequent questions with your information and separates those ready to buy from those just exploring.

Book appointments

Available

Suggests time slots, books the meeting and sends the confirmation by email.

Query your system

Available

Looks up orders, statuses or availability in your management system, only with the data each contact is allowed to see.

Create tasks and reminders

Available

Logs commitments for your client or your team, such as sending a file or confirming a date.

Hand off to a person

Available

When the conversation calls for it, alerts your team with the context so nobody has to ask the same thing twice.

Every conversation logged

Available

Every request is logged with its cost, so you can audit what the agent answered and what it costs to run.

02How we build it

AI with control

AI with control

  • Meta's official WhatsApp Business API, not unauthorized apps that put your number at risk.
  • It answers with your information: it doesn't make up prices, timelines or terms.
  • Each function is switched on separately and tested before opening it to your clients.
  • Sensitive data is blocked in the database, not just in the model's instructions.
  • Every use is logged with its cost, so you know what it costs to run.
03Our evidence

The agent we use in our plant

We don't tell this from the outside. At The Full Package, a WhatsApp agent connected to TFP System, our factory's system, is in operation. This is how it works today:

WhatsApp agent

Serving each client's authorized contacts

Available
  • Signed connection with the system: identifies who's writing and checks they're an authorized contact of the client.
  • Looks up the client's collections to place what they send.
  • Creates action items for the client, for example uploading a file to the portal.
  • Checks committed dates for samples and patterns, for internal use.

Each operation is switched on separately and every request is logged. It doesn't share prices, internal notes or other brands' data.

04How we work

From diagnosis to daily operation

  1. 01

    Diagnosis

    Working sessions or a visit to understand how your information moves today, who decides and where control gets lost.

  2. 02

    Roadmap

    A report with the missing control points and what's worth solving first, based on what weighs most in your operation.

  3. 03

    Building in stages

    We develop or adapt the prioritized components, quoted per project. No standard timelines or closed packages.

  4. 04

    Go-live

    We start on your real operation, with your team, and adjust whatever daily use calls for.

What we don't offer

  • TFP System licenses or subscriptions: it's our plant's system.
  • Fixed-timeline implementations or closed packages: everything is quoted per project.
  • Guaranteed results or savings figures we haven't measured with you.
  • 24/7 support or service level agreements.
05FAQ

About AI agents for WhatsApp

How is it different from a WhatsApp chatbot?

A traditional chatbot follows menus and fixed replies. An AI agent understands what the person writes, queries your company's information and decides what to do: answer, book, create a task or hand the conversation to someone on your team.

Do you use the official WhatsApp Business API?

Yes. We work with Meta's official API. We don't use apps that automate WhatsApp outside Meta's rules, because they put your number at risk of being blocked.

How much does an AI agent for WhatsApp cost?

It's quoted per project, after understanding which tasks it must handle and which systems it connects to. On top of development there are Meta's per-conversation charges and the AI model usage, which depend on your volume; we measure them and show them to you.

Does it work for any type of company?

Yes. We built it in an apparel factory, but answering inquiries, booking, querying a system and escalating to a person works in any industry: services, retail, healthcare, education or manufacturing.

What if the agent doesn't know the answer?

It hands the conversation to a person on your team with the context of what was discussed. We'd rather it escalate than make up an answer.

Does it connect to my system or CRM?

It can connect to your management system, calendar, email or CRM, depending on what you have. We define it in the diagnosis.

Which conversation would you like to stop answering by hand?

Book a presentation and we'll look at what an AI agent could handle on your WhatsApp, what it would cost to test and how to measure it.

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